FAQs

Frequently asked questions

Boost your Gro knowledge and find answers to any questions you may have.

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Is there a free trial?

Yes, Gro offers a limited-time free trial for new users. Once your free trial ends, you will be charged.

Subscriptions
What kind of qualifications do the coaches have?

Gro coaches are qualified professionals with experience in various health areas from psychology to nutrition.

Coaching
Can I export my health data from the app?

While Gro doesn't currently offer direct data export from within the app, we understand the importance of data ownership. Here's how you can access your health information:

  • Sync with Health Apps: Gro integrates with popular health platforms like Apple Health and Google Health Connect. This allows you to seamlessly sync your Gro data with these services, where you may then have options for export.

We're constantly working on improvements, and future updates may include a direct export feature within the Gro app itself. Stay tuned for updates!

Features
How can I provide feedback on my coaching experience?

Gro values your feedback and encourages you to share your thoughts on your coaching experience through surveys or by contacting support.

Coaching
Can I adjust the difficulty of the exercise programmes?

Easy does it! Gro caters to all fitness levels with adjustable exercise programs: Reduced Mobility, Beginner, Intermediate, and Advanced. Choose the program that best suits you and get moving!

Features
Do I need any special equipment to use Gro?

No, you don't need any special equipment to use Gro. The app is accessible on most devices, including smartphones, tablets, and computers.

General
What is Gro Health?

Gro Health is a personalised health app that provides programmes, coaching, and support to help you manage and improve your health.

General
Is Gro suitable for corporate wellness programmes?

Yes, Gro offers corporate wellness solutions that can be customised to meet the needs of organisations and their employees.

General
Does Gro offer any group support features?

Currently, Gro doesn't offer direct group support features within the app. However, we do offer face-to-face sessions in some areas of the UK. If you're interested in attending our face-to-face sessions, we're currently working in:

Support for adults:

Support for children & young people:

General

Still have questions?

Our team are always on hand to help you out.

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Phone

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0330 133 0307
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Unlock your health potential with Gro

By taking our short health assessment, you'll gain access to a personalised program tailored to your goals, preferences, and health conditions.

Discover how Gro can help you reach your full health potential and start your journey to a healthier you today.

Woman using the Gro food diary to track her meal