Frequently asked questions

You'll be automatically charged for your chosen plan at the start of the next billing period. If you need some help cancelling your subscription, please contact our customer support team.

Gro Health is a personalised health app that provides programmes, coaching, and support to help you manage and improve your health.

‍Cards: Visa, Mastercard, Discover, American Express, and most major credit/debit cards.

Digital Wallets: Apple Pay, Google Pay.

While Gro may offer general health guidance and programmes that support overall wellbeing, it's important to consult your doctor directly for specific advice related to preparing for surgery or other medical procedures.

Yes, Gro offers a limited-time free trial for new users. Once your free trial ends, you will be charged.

The Gro app is designed to be accessible for users with disabilities and offers features like text-to-speech, screen reader compatibility, and adjustable font size.

Absolutely! Gro goes beyond individual coaching and offers social features to keep you motivated. You can:

• Connect with others: Join our private fully moderated peer-to-peer community to share experiences and find support from others on similar health journeys.
• Chat with your coach: Enjoy the convenience of direct messaging with your coach for personalised guidance, right within the Gro app

If you opt for a monthly or quarterly subscription, you will be charged after the 7 day trial period ends.

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If you opt for an annual subscription (includes coaching), you will be charged immediately upon subscribing.

Your coach acts as a personal guide and motivator throughout your programme. They will help you set goals, overcome challenges, and track your progress.